Consumer, Banking & Cyber Law
When a bank account is frozen over a cybercrime complaint, or a bank's service falls short of what a customer is owed, the remedy often runs through both the banking system and a separate legal forum. We advise on consumer complaints against banks and financial institutions, and represent account holders navigating the practical fallout of a cybercrime or fraud complaint.
How we help
- Consumer complaints against banks and financial institutions
- Frozen or lien-marked bank accounts after a cybercrime complaint
- Online financial fraud complaints and recovery
- Service deficiency claims before the Consumer Commission
Guides and articles
How to File a Consumer Complaint in India: Forum, Fees and Time Limit
A defective product, a failed service or an unfair trade practice can be taken to a Consumer Commission. Learn which forum to approach by claim value, the two-year limit, the fees, how to file online, and what relief you can get.
Bank Account Frozen Due to a Cybercrime Complaint: What Can You Do?
A bank account may be frozen or subjected to a lien after a cybercrime complaint involving a particular transaction. But a cybercrime complaint does not automatically mean that the entire account can remain frozen indefinitely. This article explains the legal position, the role of the police and bank, and the remedies available to an account holder.
Consumer Complaints Against Banks: Can a Bank Customer Approach the Consumer Commission?
Banking services can give rise to consumer disputes involving unauthorized charges, deficient services, wrongful debits and other grievances. However, whether a particular bank customer qualifies as a consumer depends on the statutory requirements and the purpose for which the banking service was availed.
Cybercrime Complaints in India: What to Do After Online Financial Fraud
Online financial fraud can involve unauthorized bank transfers, UPI fraud, phishing, fake investment schemes, identity theft and other forms of cybercrime. This article explains the immediate steps to take after online financial fraud, how to report the incident and the legal remedies available to victims in India.
Discuss your matter
Call +91 86829 74777 or write to mdrlaw.associates@gmail.com to speak with our team about your consumer, banking & cyber law matter.
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